Guides
Choose a format for saving or migrating email
Choose according to whether you need one message, a whole mailbox, or an Outlook item, and back up the source before importing.
Which format should you choose?
Choose by the role each file plays in your workflow.
- Save one email → EML
- Migrate many messages together → MBOX
- Save an Outlook item individually → MSG
- Before import → back up the source mailbox
Decide the unit to save
EML stores individual messages, MBOX can hold many messages in a mailbox, and MSG represents an Outlook item. Verify that the destination email app can import the chosen format.
Check attachments and personal data
Messages can include attachments, addresses, and sensitive body text. Do not open suspicious attachments; confirm recipients and storage locations before sharing.
Formats to consider
Before you export
- Back up the original mailbox before importing.
- Email and attachments may contain personal or confidential information.